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Managing Org and Team Management Keys (June 2025)

You can now provision and manage Management Keys through the Junction Dashboard:
  • Org Management Keys, through the new Org Config page.
  • Team Management Keys, through the Team Config page of a specific team.

Team Management Keys

You can manage Team Management Keys also through the Management API — check out the Create Management Keys and List Management Keys endpoint documentation.You must be an Org Admin or using an Org Management Key to manage Team Management Keys.

Org Management Keys

Only Org Admins can managed Org Management Keys, and it must be done through the Junction Dashboard.

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Managing Brand Information (June 2025)

We have updated the Branding and Communcations tab (previously White-Labelling) in the Team Config page. You can now review and update your Team’s brand information through this page.

Details

Team Brand Information is used in:
  1. All patient communication Junction Lab Testing sent on your behalf;
  2. the Junction-hosted Appointment Booking page for Junction Lab Testing; and
  3. the Junction-hosted Link Widget;
You can also manage this information programmatically through the Management API — check out the Update Team and Create Team endpoint documentation.

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Introducing Team Admin Roles (May 2025)

Introducing Team Admin roles for the Junction Dashboard users. Choose between organization-wide and team-specific admin privileges when adding members.

Details

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What’s New

  • Two Permission Levels – When inviting new members to your organization, you can now choose between Org Admin and Team Admin roles.
  • Team-Specific Access – Team Admins can be granted access to specific teams by providing a list of team IDs during invitation or role modification.

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Role Capabilities

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Org Admin

  • Full access to all organization resources and teams
  • Can view and edit roles of all organization members
  • Complete access to billing information and organization settings

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Team Admin

  • Access limited to specifically assigned teams
  • Cannot view or edit roles of other organization members
  • No access to teams outside their allowed list
  • Cannot view or modify billing information or other organization-level settings

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Improved Order Search experience (Aug 2024)

We have improved the search and filtering capabilities in the Orders page, helping you quickly locate specific orders and information.

Details

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Basic filters

Order searching now supports these filtering criteria:
  • Patient or Recipient (in the case of at-home kits) — First or Last name
  • Patient Email
  • Patient Date of Birth
    • in the YYYY-MM-DD format.
    • e.g., “1988” will filter for all patients born in 1988.
    • e.g., “1988-03” will filter for all patients born in March of 1988 and “1988-03-07” will filter for all patients born on March 7th, 1988.
  • User ID
  • Client User ID
  • Order ID
  • Order Status
Only one Basic filter can be active at any given time. This is because Basic filters are mutually exclusive with each other.

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Date filters

On top of the basic filters, you can now filter by date range based on either:
  • the Order Creation date
    • For scheduled tests, the order creation date is considered instead of the scheduled date.
  • the Order Last Updated date
    • This allows you to filter orders based on the date at which the order status was last updated.
Dates are currently filtered with respect to the UTC timezone.

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Status filters

Filter based on the most recent status of the order. Note that some statuses are unique to a collection modality such as Mobile Phlebotomy or Self-Collected Test Kits.
You can apply multiple Status filters at the same time. These stack as a logical OR among themselves.

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Order Type filters

Filter based on the order type: At-Home Phlebotomy, Walk-In Test, At-Home Test Kit.
You can apply multiple Order Type filters at the same time. These stack as a logical OR among themselves.

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Activation Type filters

Filter for:
  1. Scheduled Orders that would not begin execution until the specified target date; or
  2. Current Orders that have been executed and are being fulfilled.

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Improved User Search and Introspection experience (Jun 2024)

The Users page in the Junction Dashboard is now a search-first experience with more filtering and sorting options available. You can now also click on specific users to inspect device connection status and the patient details.

Details

Find your user by typing their Client User ID or Vital User ID into the search bar. For lab testing users: Name, Email and Phone Number are also supported.Click on a user to reveal the new User Details page:

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The General tab

Shows an overview of all patient details and user settings associated with the Vital User ID.

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The Connections tab

Provides device connection availability and data ingestion insights of the Vital User.You can also obtain this same information programmatically through the Introspection API.
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