​
Overview

Vital supports two ways to connect to LibreView for Abbott CGMs:
Provider SlugRemarks
abbott_libreviewConnect via LibreView patient account in any region.
freestyle_libreConnect via regional LibreView practices (Vital-managed, or custom practices).

​
freestyle_libre for practice-based connections

With the freestyle_libre integration, users have to share/connect their LibreView patient account with either Vital’s LibreView practice, or a custom practice of yours. Vital accesses the patient CGM data as a member of the LibreView practice.

​
abbott_libreview for patient-based connections

With the abbott_libreview integration, users can connect their Abbott CGM devices simply by signing in with their LibreView patient account. Vital accesses the patient CGM data as their personal account.
  • You would not need to maintain any LibreView practices.
  • You would not need to instruct your users to connect their account to a LibreView practice, before they can attempt to connect via Vital Link.

​
⚠️ Prepare for regular disconnection with abbott_libreview

Patient-based connections through abbott_libreview may disconnect at least once a year due to password rotation enforcement. You can observe the error state through:
  1. the Provider Connection Error event; and
  2. the Get User Connections endpoint.
The following error types are relevant in this password rotation situation:
Error TypeRemarks
provider_credential_errorThe patient has changed their password. They need to re-connect with the new password via Junction Link.
provider_password_expiredLogin is blocked due to password expiration. Once the patient has changed their password, they need to re-connect with the new password via Junction Link.
When you detect a disconnection, guide your user to:
  1. Sign into the LibreLink app or the LibreView web portal.
  2. Update their account passwords.
  3. Use the Vital Link Widget or your custom widget to re-establish the abbott_libreview connection.

​
LibreView data use floating time basis

All LibreView (Freestyle Libre) data are in floating time basis. Please go through the Timestamps and Time Zones guide to understand the implications, as well as how to properly handle floating time data.

​
Libre Notes Timeseries

LibreView, in addition to standard CGM data, provides insights manually added by the user. This data is available in the following types:
  • note: A general note added by the user, often providing context for other entries.
  • carbohydrates: Grams of carbohydrates logged by the user.
  • insulin_injection: Units of insulin injected by the user, categorized as either rapid_acting or long_acting.
Timestamps for these events have hourly granularity and are marked with the beginning of the hour.

​
Connecting a LibreView patient account (abbott_libreview)

Abbott LibreView is automatically available as an option in the Vital Link Widget. If you intend to build a custom widget on top of the Vital Link API, Abbott LibreView is exposed as a password provider:
1

Generate a Link Token

Start the linking process by generating a short-lived Link Token.
2

Submit username and password

Submit the username and password of the LibreView patient account to the Link Password Provider endpoint.
You need not specify any region in your request. Vital will match the correct LibreView region transparently.
3

Handle the multi-factor authentication request

The Link Password Provider endpoint responds with state: "pending_provider_mfa", alongside the MFA method being used, as well as a MFA hint.This means the user must complete multi-factor authentication before Vital can establish the connection. You should prompt the user to input the verification code they received out-of-band.
4

Submit the MFA Code

Submit the MFA code to the Complete Password Provider MFA endpoint.
You must use the same Link Token you generated in Step 1.
5

Linking completed

The linking process is completed. Historical pulls are scheduled to start as soon as possible.

​
Setting up practice-based connections (freestyle_libre)

​
Adding users to a Practice

When integrating with Vital, you have two options: use Vital’s practice, or yours. We call the latter a custom practice. Depending on the approach, you need to instruct your user’s to connect their Libre account to a practice. This allows Vital to start pulling data from their account. This is done through the Libre app:

​
Supported Regions

​
🇺🇸 Vital US region

Region CodeRegion
caCanada
hkHong Kong
inIndia
krSouth Korea
phPhilippines
sgSingapore
twTaiwan
us*United States
(*) Default if region is unspecified.

​
🇪🇺 Vital EU region

Region CodeRegion
arArgentina
atAustria
auAustralia
beBelgium
bhBahrain
brBrazil
chSwitzerland
clChile
coColombia
czCzechia
deGermany
dkDenmark
egEgypt
esSpain
fiFinland
frFrance
gb*United Kingdom
grGreece
hkHong Kong
hrCroatia
ieIreland
ilIsrael
inIndia
itItaly
joJordan
krSouth Korea
kwKuwait
lbLebanon
luLuxembourg
mxMexico
nlNetherlands
noNorway
nzNew Zealand
omOman
phPhilippines
plPoland
ptPortugal
qaQatar
saSaudi Arabia
seSweden
sgSingapore
siSlovenia
skSlovakia
trTürkiye
twTaiwan
zaSouth Africa
(*) Default if region is unspecified.

​
Bring Your Own Practice

freestyle_libre custom practice connections is available for the Scale plan.
1

Obtain the Vital practice email address

Get in touch with Vital Support to request the region-specific Vital practice email address.
2

Invite the Vital practice

Invite the Vital practice email address to join your LibreView practice as a Care Team Admin.
3

Confirm with Vital support

Inform Vital support of the invitation, and wait for the support acknowledgement of successful practice connection.
Once the connection is established, Vital Link would recognize all patient emails having connected to your LibreView practice. These patients do not need to connect separately to the Vital practices.

​
Using Vital Practices

You can use a Vital practice to test the integration with Freestyle Libre. This modality is available to all subscriptions.
Vital has two LibreView Practices that are available in all supported regions:
EnvironmentPractice Name
SandboxtryVital-sandbox
ProductiontryVital
You need to ask your user to add one of the above practices in their Libre App. Once that’s done, data will start flowing. To connect your user to Vital via the Link Widget you can follow the guide here.
  1. To connect to Freestyle Libre, you must create a Vital Link token.
token_response = client.link.token(user_id="<user_id>")
  1. Libre is an email provider. This means that when connecting a user we have to use the connect email provider method, passing in the email of the user’s Libre account and region in short form.
linkResponse = client.link.connect_email_auth_provider(
  provider="freestyle_libre
  email="<email>
  vital_link_token=token_response.link_token
)
Once this is complete we will start syncing data from their Libre account.