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For an order to be valid/complete, both the request and the results need to be validated by a physician. As such, Junction provides three flows:

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1. Order and Results through Junction Physician Network

The validation of both the order and the results is done by Junction’s physician network. For each order, Junction’s physician network validates the requisition and, when the results are available, they are uploaded to Junction’s physician network to be evaluated for abnormal/critical results. On the physician’s judgment, the patient may receive a phone call regarding their results.

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2. Order and Results with Customer Physician Network

In this flow, the Customer must specify a physician when making an order request. Both the order and the results are the responsibility of the Customer’s chosen physician.

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3. Order with Junction Physician Network and Results with Customer Physician Network

In this flow, the Customer does not specify a physician when making an order request - they use Junction’s physician network. However, the results aren’t uploaded to Junction’s physician network, and it’s the Customer’s physician’s responsibility to validate the results and do the follow-ups.
When there are critical results, Junction’s physician network will always be notified.