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A Patient Service Center (PSC) is a partner laboratory location where staff can collect a sample for a walk-in order. Find a PSC belonging to the same laboratory as the test being ordered.

1. Check coverage

Call the Area Info endpoint with the patient’s ZIP code. The central_labs response identifies laboratories with nearby PSCs, the search radius, and the capabilities available within that radius.

2. Retrieve locations

Call the PSC Info endpoint to retrieve addresses, operating hours, distance, site codes, and capabilities for individual locations.
If hours is null, direct the patient to confirm operating hours with the laboratory before visiting.

Scheduling capabilities

If neither capability is present, the location either does not offer appointments or its scheduling availability is unknown. Appointments are not required for most walk-in collections. To book a supported Quest location through Junction, continue to Schedule PSC Appointments.