Skip to main content

This feature is in closed beta.Interested in this feature? Get in touch with your Customer Success Manager.
A patient may be eligible for a redraw if their order has missing results due to a lab error. In these cases, rather than transitioning the high-level status of the order to completed, the order status is set to redraw_available. A labtest.order.updated webhook will also be triggered with the redraw_available order event. A patient can only get one redraw per order. The order status will transition to completed once the results of the redraw have been received.
Please note that this feature is only available for walk-in tests with Labcorp, Quest and BioReference.